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Email notification: An error occured while fetching mail

Emails with subject "An error occured while fetching mail" are sent by DEFENDO's scheduled mail retrieval. Whenever an error occurs the administrator is notified by email. Please check the reason as indicated by the mail.
Query status=3 (AUTHFAIL)
User authentication failed for at least on account. In "Monitoring > Mail server" the feature "Retrieve mails now" allows you to monitor the retrieval process. This makes it easy to find out which account caused the problem.
Query status=2 (SOCKET)
This message indicates a temporary failure which can have different causes. Some common reasons:
  • POP server of provider overloaded
  • Internet overloaded somewhere between DEFENDO and POP server
  • dial-up connection failed
  • hangup of dial-up connection while retrieving mail

Secure

DEFENDO forces a collection of best-of-breed security modules like firewall, VPN, proxies, virus scanner and anti spam system to interact for one purpose:
To be protected from all online threats and unwanted contents like malicious code, spam and hacker attacks.

Flexible

Each IT scenario is different. The DEFENDO product family will adapt precisely to your demands.
DEFENDO applies for simple Internet connections of small companies, for headquarters / branch office WANs, as well as for complex multi-tiered firewall systems.

More good reasons

  • No backdoors
  • More than 20 years of Internet security experience
  • Award-winning product
  • Support by our development engineers
  • Reseller loyalty
  • Made in Germany